FAQs

Find out everything you need to know about Pinot & Picasso.

As of the 19th of June – our studios are open!

Pinot & Picasso have made every effort to create a safe and enjoyable environment for all attendees. We will continue to follow all health guidelines and best practice recommendations from the Australian Government to ensure the safety of our guests and staff.

We thank you for your support during this time and look forward to picking up our paint brushes and having a wine with you soon!

UPDATE: Due to the current restrictions in Victoria, our Malvern and Geelong studios are closed. All guests booked into these studios will receive a credit for the amount of the booking. The standard refund process applies.

We ask that if you are unwell – please stay at home. We are happy to reschedule your tickets so you can attend at a later date. Please see rescheduling FAQs for more details.

In our studios we are taking the following steps to provide a safe, clean and enjoyable environment:

  • Limiting guest numbers in studio to align with Australian Government social distancing practices
  • Encouraging all guests and staff to wash their hands throughout the session
  • Providing hand sanitiser at main touch points within the studio
  • Where available, plastic gloves can be requested
  • Ensuring a thorough clean of all easels, surfaces and brushes before and after sessions

In case you had a few questions about what to expect at a night at Pinot & Picasso, please check out our FAQs below.

As Australia’s #1 Paint and Sip Experience, a night at Pinot & Picasso is extremely easy (just how we like it). Just pack your vino, and we’ll sort the rest.

We provide seating, easel, paint brushes, paint, canvas’ and (probably most importantly) glassware for your favourite drop.

You’ll be guided step by step through your selected artwork by one of our experienced P&P hosts.

With a great soundtrack, expert instruction and a few sips of wine you’ll be moving closer to releasing your inner Picasso!

The price per seat includes everything you’ll need to create your masterpiece (except whatever you’ll be drinking).

You’ll have all the necessary equipment provided, including:

  • A 16′ x 20′ blank canvas
  • Acrylic paints
  • Brushes
  • Table easel
  • Pinot & Picasso apron and
  • Glassware for your beverages (most importantly)

All sessions include guidance from one of our artists to assist you in releasing your inner Picasso. The only thing you’ll need to bring is your favourite bottle of vino, some nibbles and your imagination.

Bookings are essential at Pinot & Picasso. We have extremely limited spots available, so booking in advance is more than necessary. We book out sometimes months in advance, so get in quick!

We recommend arriving at the studio 10 minutes before the session commences as to give you plenty of time to get comfortable, set-up, and get the wines flowing.

Estimated running time is between 2.5 – 3hrs.

We will always do our best to ensure that groups are placed together.

If you and your friends are booking separately, it’s best to arrive a little earlier to ensure we can seat your group together. We like to operate under the mantra ‘first in best dressed’ when it comes to seating in our studios.

If you have any other special requests please don’t be shy! We want everyone to have the best experience possible at Pinot and Picasso.

Reminder: If you book more than 8 people in a single transaction, we’ll happily throw in a 10% discount for your efforts!

Though we provide aprons to protect your clothes from paint, it’s best to wear something you don’t mind the idea of getting a little bit of paint on. Think comfortable!

Not at all – we are a creative art studio after all!

We’re all about helping you release your inner Picasso. We like to think of our step-by-step instruction to be more of a guide, anyway.

Pinot & Picasso is BYO only! We don’t sell any alcoholic drinks in studio, so it’s important to remember to bring your favourite bottle with you!

If you do happen to forget – we’ll be more than happy to point you in the right direction.

We understand that sometimes life gets in the way, which is why we’re happy to cancel or reschedule your booking for $25 non-negotiable fee* per transaction up to 48-hours before your scheduled session time.

If cancelling or rescheduling within that 48-hour window, a $25 non-negotiable fee* per ticket will be applied.

However, grazing boards cannot be rescheduled or cancelled within the 48-hour window. If you cancel or reschedule your session within this 48-hour window, the cost of your grazing board will be forfeited.

When rescheduling, you will need to choose your next most convenient session date that is available or we can provide a credit towards a future booking (minus the rebooking fee).

Important: We are very strict on ‘no shows’. If you don’t show up for the class, we’ll still charge you the full amount. We are unable to refund, reschedule or provide credit for a missed session.

*Unless you’ve purchased the Pinot Guarantee at time of booking.
*Pinot Guarantee cannot be used to reschedule/cancel after the session has already commenced.

6 or More Tickets Purchased

For bookings of 6+ tickets, there will be a $25 non-negotiable fee per ticket to cancel or reschedule at any time.

Private Functions

Private Function deposits are non-refundable within 1 month of the session date.

If the full amount has been paid & there is more than 2 weeks before the session date, we can reschedule your private function to another date that is suitable for yourself & also the Pinot & Picasso studio.

We are unable to refund or reschedule private functions within the 2 weeks before your session date. The full amount will be forfeited. We hope this never has to happen.

Pinot Guarantee does not apply to Private Functions. If you have accidentally purchased it with your Private Function, we are more than happy to refund the Pinot Guarantee fee at your request.

We understand that life gets the better of you sometimes – say hello to the Pinot Guarantee.

For just $4.95 per ticket the Pinot Guarantee:

  • Provides you with the option to reschedule or cancel your tickets at any time.
  • Allows you 1 free change before normal rebooking fees are incurred.
  • Waives all $25 fees for rescheduling and cancelling tickets.

Exclusions:

  • Doesn’t allow for grazing boards to be rescheduled or cancelled within 48-hours of the session commencing. The cost of the grazing boards will then be forfeited.
  • Doesn’t apply to private functions.
  • Doesn’t allow you to reschedule after the session has already commenced.
  • Doesn’t apply to Gift Cards. If you do purchase Pinot Guarantee on a Gift Card, you can request a refund for the cost of the Pinot Guarantee.

For cancellations with the Pinot Guarantee, the full amount of your tickets minus the Pinot Guarantee cost will be refunded.

Abso-bloody-lutely!

We strive to provide the best private event experience possible. Pinot & Picasso cater for all types of special occasions including:

Find out more on our Function Enquiry Form. Once complete, your enquiry will be directed to your local studio.

Note: discount codes cannot be accepted for Private Function bookings.

Again, absolutely! We provide vouchers for $60, $120, $180 and $240 which can be credited towards an upcoming session at one of our studios*.

We don’t provide physical Gift Cards, but vouchers can be emailed to either the purchaser or the recipient at a time and date of your choosing. All gift cards are valid for 3 years from time of purchase.

Head over to www.pinotandpicasso.com.au/gift-cards/ to purchase a voucher for your favourite studio!

*Please note that Gift Cards cannot be used for Grazing Board purchases.

Gift Vouchers are non-refundable and can only be used prior to their expiry date.

All participants in Pinot & Picasso public events must be 18 and over.

School Holiday events and private functions are a completely different kettle of fish (or bucket of paint). Any all-age events will be advertised accordingly.

You betcha!

We strongly encourage everyone to have a little food to eat while they Paint and Sip! Bring yourself some nibbles, or let us do the hard work for you with one of our hand-crafted, locally sourced grazing boards courtesy of one of our catering partners.

In the rare event that a public session is cancelled, the ticket purchaser will be notified via email or text message no later than 24 hours prior to their session scheduled start time.

Ticket purchasers will be offered a reschedule to another upcoming sessions or credited the value of their purchase for future use.

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