What was the process like becoming a P&P franchisee?
“After speaking with Hany, he arranged for me to talk to Aaron and James about what the process entails and the financial commitment. After getting all the information, we talked about the location. The Wetherill Park area was perfect for me as it was close enough to home. The territory that came with it had so much potential too. I took some time to explore and think it over, but once the decision was made and the deposit paid, I was on the hunt for a studio!
This was definitely the most challenging part of my experience, as, at the time, there was not a lot of real estate on the market available. Whilst I was on the hunt, Head Office ensured I was equipped for when the time came. I received my training and began sourcing my staff. My previous experience with the company allowed me to start trading straight away doing pop up functions. This really supported my start as I could get my name out there by going into peoples homes and local businesses. Over that Christmas period, I ran 22 sessions with the help of my parents and partner.
But as they all say, good things come to those who wait! In December, I signed the lease for my dream studio space. Two months of designing and fitting out the studio, and bam! I had my grand opening on February 12th of this year with my first public session on Valentine’s Day!”
What have been your biggest challenges as a franchise owner?
“Being a business owner in my early twenties has also come with its challenges. There was so much to learn in terms of understanding the ins and outs of business ownership. Beyond that, I feared that I would potentially not be taken seriously when it came to negotiating with landlords, approaching fellow business owners and such. I quickly learned that I had nothing to worry about! Coming through as a franchisee of a massive brand like Pinot and Picasso, there is no way people can’t take you seriously. If anything, I was commended for pursuing this side hustle at my age!
This also may come as no surprise, but navigating the current pandemic has also been perhaps the biggest challenge so far. Going into this business last year, I knew that I was signing up with risk as COVID was not over. Still, I could not have predicted that after only 4 months of trading we would be closed until future notice. I had the experience of managing the Hills studios in 2020 during the lockdown, so I was prepared to handle the customer service side of things. Perhaps the biggest challenge now is having a positive mindset. Considering how busy we were pre lockdown, there are only good times to look forward to after getting through this!”
What is a typical day for you as a franchisee?
“Every day is different, but a typical day as a Franchisee would involve answering any email enquiries that have come through overnight first thing, followed by heading over to the studio to clean and set up for the weekend to come.
Each week, I like to make my way around the area and do some networking. Whether that be grabbing a coffee and some lunch from our local cafe or visiting other business owners at potential pop up locations – it is important to be visually present and put back what you hope to receive into that community!”